Legal
Privacy Policy
This privacy policy applies to Oaktech and its affiliates (hereinafter referred to as Oaktech). We may change or update this policy at any time, and the same will be updated here.
We sincerely believe that you should always know what data we collect from you, the purposes for which such data is used, and that you should have the ability to make informed decisions about what you want to share with us.
Information We Collect and How We Use It
| Type of User | Visitor | Customer | User |
|---|---|---|---|
| What Data We May Collect | Location, browsing behaviour, device info, cookies, name, email | Representative name, email, payment information | Name, email, usage behaviour, device info, cookies |
How and Why We Use It
We use this information to analyse behaviour, enhance services, send communications (where consented), facilitate service delivery, account administration, payment processing and support.
Your Rights & Preferences as a Data Subject
You may have rights including access, rectification, erasure, restriction, objection, data portability, and rights related to automated decision-making. To exercise these rights contact infosec@oaktech.co.
How We Obtain User Consent
We obtain proper user consent as required under applicable regulations. Where data is not used to render services, explicit consent will be sought.
Your Rights Under California Consumer Privacy Act (CCPA)
Oaktech complies with CCPA, including rights to know, delete and opt-out of sale of personal data. Oaktech does not sell personal data.
Your Rights Under Information Technology Rules, 2011
Oaktech adheres to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. To exercise your rights contact infosec@oaktech.co.
Retention of Personal Information
Oaktech implements data retention controls and deletes data when no longer necessary or upon request, unless legally required to retain it.
Transfer of Information & Subcontractors
Oaktech may engage trusted third-party service providers subject to appropriate safeguards.
Compelled Disclosure
Oaktech may disclose information if required by law or legal process.
Security of Your Personal Information
Oaktech implements industry-standard technical and organisational security measures to protect personal data.
Grievance Officer & Data Protection Officer Details
| Role | Organization | |
|---|---|---|
| General Support | Oaktech | infosec@oaktech.co |
| Grievance Officer | Oaktech | infosec@oaktech.co |
| Data Protection Officer | Oaktech | infosec@oaktech.co |